POLICY:
· THIS POLICY MAY NOT BE ALTERED OR AMENDED IN ANY MANNER. BY ACCEPTING THE DELIVERY OF GOODS, MATERIAL, SERVICES, PURCHASED, THE PURCHASER ACKNOWLEDGES AND AGREES TO ABIDE BY TERMS AND CONDITIONS CONTAINED HERE INCLUDING SALES INVOICE, SERVICE AGREEMENTS.THE PURCHASER AGREES TO HAVE AND ALLOW ASI. AUTHORIZATION TO PERFORM SERVICE, INSTALLATION, NO REFUNDS WHAT SO EVER ON ALL PURCHASES.$50.00 FEE IS APPLIED TO ALL CANCELLED, DISPUTED ONLINE TRANSACTIONS. ASI MAY CHANGE POLICY AS REQUIRED.
· THE FOLLOWING ITEMS CARRY MANUFACTURER’S WARRANTY: ALL COMPUTER SYSTEMS, HARDWARE, SOFTWARE, AND OTHER RETAIL BRAND NAME MANUFACTURERS INCLUDING ALL ELECTRONIC LOCKS, PHONE, CCTV, VIDEO RECORDERS, SECURITY AND FIRE ALARM SYSTEM PRODUCTS.
· PC BASED SYSTEMS INCLUDE 1 YEAR REPLACEMENT WARRANTY ON PARTS, SUCH AS MOTHERBOARDS, CPU, HARDDRIVES UNLESS ITEM STATES OTHER WARRANTY. 30 day REPLACEMENT WARRANTY ON PARTS SUCH AS CD-ROMS, OEM CD REWRITABLES, FAX MODEMS, OEM VIDEO CARDS, OEM SOUND CARD, MEMORIES, KEYBOARD, MICE, POWER SUPPLY, CASES, OEM SCSI ADAPTERS, NETWORKS CARDS AND HUBS. ONLINE PURCHASES ONLY.
· ALL SECURITY SYSTEMS PRODUCTS INCLUDE 1-YEAR REPLACEMENT WARRANTY DUE TO MANUFACTURE DEFECTS ONLY UNLESS OTHERWISE INDICATED ON SALE ITEM INCLUDING EXTENDED WARRANTY PLAN OFFERED WHEN ACCEPTING ALARM SYSTEM MONITORING SERVICE PURCHASE AGREEMENT.ALL AGREEMENTS, DOCUMENTS MUST BE SIGNED UPON PURCHASE, ACCEPTANCE OF RECEIVED SALES INVOICE, WIRING PERMITS.
· WE DO NOT DELIVER OR INSTALL TO ANY PO BOXES OR THIRD PARTY ADDRESS. IF INSISTED, IT IS THE CARDHOLDER’S RESPONSIBILITY TO CONTACT THE CREDIT CARD COMPANY TO ADD THE ADDITIONAL ADDRESS AS THE ALTERNATIVE BILLING ADDRESS PRIOR TO THE CREDIT CARD ORDER.
· FOR WRONG ITEMS, MISSING ITEMS AND SHIPPING DAMAGES, CUSTOMERS SHOULD REPORT TO RMA DEPARTMENT WITHIN 72 HOURS OF RECEIPT, VIA E-MAIL OR FAX. ANY CLAIMS AFTER THE 72-HOUR PERIOD WILL NOT BE HONORED. UNAVAILABLE ITEMS ARE EXCHANGED WITH EQUAL VALUE ITEMS ONLY, REGARDING ITEM FEATURES AND CUSTOMER SATISFACTION.
· TWO WEEKS WOULD BE REQUIRED TO PROCESS ANY PERSONAL CHECKS, AND SEVEN (7) DAYS WOULD BE REQUIRED TO PROCESS A CASHIER CHECK AND MONEY ORDER, PRIOR TO THE DELIVERY OF CUSTOMER PURCHASE. EIGHT TO 10 WEEKS WOULD BE REQUIRED TO DELIVER MATERIAL ITEMS PLACED ON BACK ORDER DURING PROCESSING.
· ASI IS NOT RESPONSIBLE FOR GOODS DAMAGED DURING THE TIME OF TRANSIT. CUSTOMER IS RESPONSIBLE FOR PROPER PACKAGING FOR RMA RETURNS. ALL WARRANTIES ON ITEMS ARE VIOD, IF THE RETURN MERCHANSDISE IS INSUFFICIENTLY OR INACCURATELY PACKAGED.
· CUSTOMERS ARE RESPONSIBLE FOR PAYING ANY FREIGHT CHARGES CAUSED BY REFUSED SHIPMENT, UNCLAIMED PACKAGES, PRIORITY DELIVERY, SIGNATURE CONFIRMATION OR INSURANCE. ASI SHALL NOT BE HELD LIABLE FOR LATE OR LOST DELIVERY, INSURANCE CLAIMS, SUBROGATION BY OTHER INSURED OR AGENTS OF OR BY THE PURCHASER.